Discussion topic: Billing
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Message posted on 15 Aug 2024 03:30 PM
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Billing
I am going to be charged £37 something this month when I usually pay £28, why is this, has anyone else had this issue and why?
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All Replies
Message posted on 15 Aug 2024 03:39 PM
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Re: Billing
@Tia7 Could discounts have expired and your now paying full list price
how long have you had the service
Message posted on 15 Aug 2024 04:16 PM
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Re: Billing
@Tia7 wrote:has anyone else had this issue and why?
It's not necessarily an 'issue'.
Prices increase. Discounts expire.
Looking at your initial contract info for any minimum term.
Message posted on 15 Aug 2024 04:17 PM
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Re: Billing
@Tia7
You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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