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This discussion topic has been answered Discussion topic: Billing

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This message was authored by: Sapphire2020

Message posted on ‎20 Aug 2026 01:51 AM

Billing

I've paid my bill and my broadband still isn't working 😕
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎20 Aug 2026 05:13 AM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Sapphire2020 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Were your services restricted due to a missed payment? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for Daniel0210
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What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎20 Aug 2026 05:13 AM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Sapphire2020 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Were your services restricted due to a missed payment? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Aug 2026 09:46 AM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Sapphire2020 

If your services were restricted due to non payment of a bill then as well as paying this bill have you set up your payment details again ?

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