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Discussion topic: Sky broadband bill

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Avatar for Sarah691
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This message was authored by: Sarah691

Message posted on ‎19 Aug 2026 09:49 PM

Sky broadband bill

My bill from last month rolled over to this month and I payed it manually. I have just checked my back account and every penny I had for me and my kids use have took a payment from me which I can't afford. I have already payed my balance I want a refund 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎19 Aug 2026 10:02 PM

Re: Sky broadband bill

Posted by a Superuser, not a Sky employee. Find out more

@Sarah691 

There was no need to manually pay the bill because as per your previous bills Sky will take it automatically from you which they have done.

 

For the payment you made do you see a credit on your account ?

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