Billing

[Lozza+l]

Please can you tell .e why it keeps saying my account is restricted and wont let me do any upgrades as it says I have an unpaid bill

[JimM1]

@Lozza+l Do you have an unpaid bill, have you checked with whatever method that you pay by that everything has been done and you have indeed paid all!

[caesarome]

@Lozza+l 

Are you able to view your bill here, if so does it show as being paid and up to date:

https://www.sky.com/bill/tv-broadband-talk

[Lozza+l]

My bills isn't due until the first of August 

[caesarome]

@Lozza+l 

You will have to call Sky about this.