Discussion topic: Link my 2 sky contracts onto 1 ID
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Message posted on 22 Jul 2025 02:14 PM
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Link my 2 sky contracts onto 1 ID
Hi
I recently set up a contract for Sky broadband - then a few weeks later joined Sky for TV (Q) however i cannot see what bills are coming out etc as when i log into my Sky ID it only shows broadband - is there a way of linking both together? its all in the same name same address etc
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All Replies
Message posted on 22 Jul 2025 04:07 PM
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Re: Link my 2 sky contracts onto 1 ID
Give this a try:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Jul 2025 04:12 PM
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Re: Link my 2 sky contracts onto 1 ID
Thanks it's saying "
Unfortunately, we can't complete your order online"
im not wanting to complete and order and when I log in it's showing my account number (I have the same account number for sky Q and for Sky broadband) but on my Sky ID it's only saying bb&talk
Message posted on 22 Jul 2025 04:33 PM
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Re: Link my 2 sky contracts onto 1 ID
That is an odd error message so I would call Sky to speak to their ID team about this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 26 Jul 2025 10:40 AM
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Re: Link my 2 sky contracts onto 1 ID
Nope afraid that doesn't work! The worst part about is it sky "gave"
us "free" cinema and sport for a month - they emailed to say it's coming to an end and will auto renew on a contract unless I click a link - clicked the link and you guessed it "can't complete order" it's almost a scam so I can see my sky q bills
Message posted on 26 Jul 2025 12:47 PM
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Re: Link my 2 sky contracts onto 1 ID
So the ID team couldn't help you with this is that was you are saying ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 Jul 2025 10:19 AM
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Re: Link my 2 sky contracts onto 1 ID
Nope no response they said they will try and work to link the accounts but noones has come back to me! I don't even have the account number ! So frustrating as it looks like they are going to extend a free trail to a contract as I can't cancel
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