Discussion topic: Billing query
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Message posted on 21 Oct 2024 10:10 PM
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							Billing query
						
					
					
				
			
		
	
			
	
	
	
	
	
I'm looking to upgrade my broadband because the speeds are painfully slow. It gives me the option for a full fibre 300 for £40pm. Is this £40pm in addition to my current bill or would it be the new overall cost? If I do upgrade is this instant or does an engineer need to come out?
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Message posted on 21 Oct 2024 10:23 PM
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							Re: Billing query
						
					
					
				
			
		
	
			
	
	
	
	
	
The £40 would be the new price you pay for this full fibre broadband product so would replace what you are paying now.
Before upgrading it might be worth you starting a new thread in the Broadband forum here to see if someone can give you some help and advice on your slow speeds so make sure. If you do this then make sure you post your stats from your router as per this
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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