Billing problem

[Tracey139]

I need help with my billing, there seems to be a problem, I called back at the end of last year, when I cancelled the phone line, and calls, as we never had a phone number, we had been paying this since June for no reason. We then got told we were receiving kids TV when it wasn't requested, this has just been a joke, we can never get the bill set the the correct amount we are meant to be paying, please can this get sorted ASAP.

[Daniel0210 · Accepted solution]

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@Tracey139 wrote:
I need help with my billing, there seems to be a problem, I called back at the end of last year, when I cancelled the phone line, and calls, as we never had a phone number,

If you have Sky Broadband you have/had a landline number. 

we had been paying this since June for no reason. We then got told we were receiving kids TV when it wasn't requested, this has just been a joke, we can never get the bill set the the correct amount we are meant to be paying, please can this get sorted ASAP.

I’m afraid you aren’t contacting Sky Customer Services on here. This is a customer to customer forum where we try to help each other.

[GD1]

@Tracey139  You're not talking to Sky nothing can or will be sorted on the back of a forum post, any Sky staff here would not knwo who you are.