Billing issue

[JakeT95]

I have been over charged for the last few months for my broadband. My bill has gone up from £28 a month and its gradually going up every month and i dont know why. Its now at £42 a month.

[GD1]

@JakeT95  It's unlikely to be going up every month, the only time it may happen over 2 months may be because discounts have not started to end.  Have you looked at your latest bills and compared them to previous bills?

[Daniel0210]

@JakeT95 

Sky will have told you the date the discount was ending when you took it out. 

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.