Discussion topic: Billing issue
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Message posted on 14 Nov 2025 10:15 AM
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Billing issue
Not letting me pay for phone bill. Keeps loading for ages but ends up doing nothing. Tried a lot of times
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Message posted on 14 Nov 2025 10:19 AM
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Re: Billing issue
You shouldn't need to make manual payments for your phone as the bill should be paid automatically each month via whatever payment you have setup on your account.
Are you trying to make a payment against your credit agreement ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Nov 2025 10:20 AM
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Re: Billing issue
You should have a direct debit or continuous card payment method set up as stated in the T's and C's you agreed to. That would prevent the need to make any manual payments. Is that not the case?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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