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Discussion topic: Billing Error

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Avatar for Julian19_
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This message was authored by: Julian19_

Message posted on ‎08 Apr 2026 06:22 PM

Billing Error

My sky steaming bill is incorrect and I have been charged twice for items on the bill.  I'm trying to speak to someone but no human numbers to discuss this with.   What should I do?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎08 Apr 2026 06:51 PM

Re: Billing Error

Posted by a Superuser, not a Sky employee. Find out more

Are you sure the charges are for the same dates?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎08 Apr 2026 08:07 PM

Re: Billing Error

Posted by a Superuser, not a Sky employee. Find out more

Hi @Julian19_   Do you see -xx days against any items? This means the bill covers more than one month.

Welcome to the Sky Community Forum

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