0

Discussion topic: Billed twice

Reply
Reply
Avatar for Donnabee81
Level 1 icon
Topic Author
This message was authored by: Donnabee81

Re: Billed twice

Yes, both the same date period 

This message was authored by: DaveDrizen

Re: Billed twice


@Donnabee81 wrote:

Yes, both the same date period 


And if you scroll down to the bottom of the bill where the total is, the total is both amounts added together and is there is not a credit? 

Avatar for Donnabee81
Level 1 icon
Topic Author
This message was authored by: Donnabee81

Re: Billed twice

No -  they have taken the amounts added together out of my account 

This message was authored by: Daniel0210

Re: Billed twice

Posted by a Superuser, not a Sky employee. Find out more

@Donnabee81 

If you are disputing the bill / amount charged then give Sky a call to discuss it. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: stevenmartin1977

Re: Billed twice

I have been billed twice for the following 6 months 

This message was authored by: Daniel0210

Re: Billed twice

Posted by a Superuser, not a Sky employee. Find out more

@stevenmartin1977 wrote:

I have been billed twice for the following 6 months 


@stevenmartin1977 

Do you mean billed twice for the previous 6 months? If so, have you been making unnecessary manual payments? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Faithosunde

Re: Billed twice

Why did you bill me twice 

This message was authored by: Faithosunde

Re: Double charge payment every month.

Please contact me I was charged huge amount 38 pounds 

This message was authored by: Daniel0210

Re: Billed twice

Posted by a Superuser, not a Sky employee. Find out more

@Faithosunde 
We haven't.

 

This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

 

Please explain what you mean. Sky won't / can't contact you based on your post. Your Community username isn't linked to any Sky accounts you may have, so no one knows who you are anyway. 




▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply