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Discussion topic: Billed for a device never received

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This message was authored by: Flick90

Billed for a device never received

Hi. I ordered some headphones through my mobile plan. Unfortunately DPD never delivered them. They have opened up investigations with SKY and DPD but I am being charged for a device I am not using! What can I do? 

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This message was authored by: caesarome

Re: Billed for a device never received

Posted by a Superuser, not a Sky employee. Find out more

@Flick90 wrote:

What can I do? 


At present @Flick90 there is nothing you can do but once the investigation is complete and should it rule in your favour any payments you have made should be refunded.

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