@Zoehunt Sky won't do anything on a "promise to pay". They have an automated system which will restrict services where bills are overdue and the services won't be reinstated until the payment has been made and a new payment method has been setup on the account ( when you services get restricted the current payment method is usually removed from the account).
If you are overdue by more than 2 weeks, Sky may require the next bill to also be paid prior to re-instating services.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
