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Discussion topic: Bill

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This message was authored by: Brian+Prarson

Message posted on ‎27 Dec 2024 01:32 PM

Bill

Hi

We have been trying to contact sky about our bill, we were told B4 Xmas to call today, we are unable to get through to uou

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎27 Dec 2024 01:38 PM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Brian+Prarson  Why what's happening when you call?

 

are service's restricted due to non payment 


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This message was authored by: Brian+Prarson

Message posted on ‎27 Dec 2024 01:38 PM

Re: Bill

I've been in a queue for 45 minutes

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This message was authored by: SKY1992bf

Message posted on ‎27 Dec 2024 01:40 PM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more
@Brian+Prarson wrote:

I've been in a queue for 45 minutes

@Brian+Prarson  I'm afraid you will have to be call volume is high has this is the first business day following the holiday period 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: Brian+Prarson

Message posted on ‎27 Dec 2024 01:41 PM

Re: Bill

Yeah guessed that, will try later ,

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This message was authored by: Daniel0210

Message posted on ‎27 Dec 2024 01:53 PM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Brian+Prarson 

Is the billing issue something we can perhaps advise you on and save you a call? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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