Why are you taking £50 off me i don't understand as i got the deal it was on (£25 a month for three months) and then goes up to £50 please help me understand this.
We are customers like yourself so can't see your bills. How long ago did you take up that offer?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
@Lauren153 If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your next couple of bills to see if they reflect the amount you were expecting. Also see these links https://www.sky.com/help/articles/understanding-my-bills and https://www.sky.com/manage/bill/future
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
