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Discussion topic: Bill

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This message was authored by Maddison19 This message was authored by: Maddison19

Bill

I want to know how my latest bill was £26 more than my previous one
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This message was authored by caesarome This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

Have you looked at last months bill and compared it to the latest one, the usual reason for an increase like this is that a discount you had has now finished.

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Maddison19
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This message was authored by Maddison19 This message was authored by: Maddison19

Re: Bill

My previous bill was£95 my latest bill was £121 why, and why wasn't i notified of the change
This message was authored by Mark39 This message was authored by: Mark39

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

Have you looked at last months bill and compared it to the latest one, the usual reason for an increase like this is that a discount you had has now finished.


We can't see your bills. DId you see @caesarome's post above?

This message was authored by caesarome This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Maddison19 wrote:
why wasn't i notified of the change

When the discount was added you would have been informed how long the minimum term was as that apart Sky doesn't notify us when a discount is ending.

 

Your bills are also viewable a few months in advance so you can see when bills are increasing due to issues like this.

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