Bill

[SerhiiKorolev]

When will my £140 deposit be refunded?

[caesarome · Accepted solution]

@SerhiiKorolev 

What is this from, have you left Sky and have a credit on your account because if this is the case if you call Sky you should have it by this time next week at the latest.

[Daniel0210]

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@SerhiiKorolev wrote:

£140 deposit 

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@SerhiiKorolev 

Have you failed the credit checks for a mobile device? 

[SerhiiKorolev]

Yes 

[SerhiiKorolev]

Whay is this from, have you left Sky and have a credit on your account because if this is the case if you call Sky you should have it by this time next week at the latest.

[Daniel0210]

@SerhiiKorolev 

Yes to which reply?

[SerhiiKorolev]

I failed the credit check

[Daniel0210]

@SerhiiKorolev 
Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.

[SerhiiKorolev]

If I received such a message on my phone number, how much longer can it be busy?

[caesarome]

Not sure what you mean but you will just have to stay on the line for as long as you can.

[SerhiiKorolev]

Hello! Your Sky Mobile refund of £140.00 has now been processed. To check your balance, please visit sky.com/mysky. - This is the message

[caesarome]

Then it should be on it's way back to you so should be with you at the latest by this time next week.