Discussion topic: Bill
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Message posted on 30 Jan 2025 11:02 AM
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Bill
I have been charged for equipment I returned so I have paid only what I am due for talk and Tv and broadband,
can you please check my account and apply credit
thanks
Karen Nailen
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Message posted on 30 Jan 2025 11:05 AM - last edited: 30 Jan 2025 11:08 AM
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Re: Bill
@Karennailen Your post has been moved from the email forumm as this is intended for Sky/Yahoo email issues and not an email route to Sky.
When did you return the equipment and did you leep proof of postage?
You need to pay the bill in full even if you think it's worng as any non return charges can the reimbursed if you have kep proof of postage.
Part paying may lead to service restrictions.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jan 2025 11:06 AM
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Re: Bill
@Karennailen wrote:I have been charged for equipment I returned so I have paid only what I am due for talk and Tv and broadband,
can you please check my account and apply credit
We're other customers here - not Sky customer services.
If you mean you've paid less than the bill then you might be in for a surprise.
Do you have proof of posting?
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