Bill

[Tribs]

Just signed up. For£15 I got sky and Netflix.   When looking at bill it says £25 cos sky have put on sky cinema and I don't won't that 

[Daniel0210]

@Tribs 

That might have been an offer that meant the basic package was reduced. You will need to call Sky to challenge it.

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Tribs]

Thank you. Tryed that and get automated and doesn't put through

[Daniel0210]

@Tribs 
I stated earlier that the start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.