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Discussion topic: Bill

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This message was authored by Sid1983 This message was authored by: Sid1983

Bill

408E1F7A-C805-47B5-94F8-2D8945AFAB8A.png

 what does that mean

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This message was authored by Tommyd83 This message was authored by: Tommyd83

Don’t no what ma balance is

 

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

It means you are in credit by £640.09, in other words that is money you are owed so as you bill is about £40 per month the credit will keep being used until it has all been used. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Don’t no what ma balance is

Posted by a Superuser, not a Sky employee. Find out more

As we are customers here @Tommyd83 we can't see it either but you should be able to via the MySky app or online here:

 

https://www.sky.com/manage/bill/

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Sid1983 

Your image was removed as it shows your name, address and account number. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Tommyd83 This message was authored by: Tommyd83

Re: Don’t no what ma balance is

How do a be able

  • to copy the page over !it's saying my balance carried for is £680 the afte that it's sayin my bill total is £-599 the after that it's sayin my account balance is credit 599
This message was authored by Tommyd83 This message was authored by: Tommyd83

Re: Don’t no what ma balance is

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This message was authored by caesarome This message was authored by: caesarome

Re: Don’t no what ma balance is

Posted by a Superuser, not a Sky employee. Find out more

@Tommyd83 

You are £599.59 in credit so as I explained to earlier via the other account you used to sign into here with that credit will be used to pay the bill each month until it has all been used up.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Don’t no what ma balance is

Posted by a Superuser, not a Sky employee. Find out more

So you had £640.09 credit carried forward from your last bill. Your latest bill for £40.50 was deducted from your credit, leaving you with a balance of £599.59 in credit which will be carried forward to your next bill. Does that help?

Sid1983
Topic Author
This message was authored by Sid1983 This message was authored by: Sid1983

Re: Don’t no what ma balance is

Aye buddy a got pure confused with it haha your a good man thanks 

This message was authored by Mark39 This message was authored by: Mark39

Re: Don’t no what ma balance is

Posted by a Superuser, not a Sky employee. Find out more

@Sid1983 wrote:

Aye buddy a got pure confused with it haha your a good man thanks 


Sky's bills aren't the easiest to understand 🙂

This message was authored by Tommyd83 This message was authored by: Tommyd83

Re: Don’t no what ma balance is

Has anyone ever won and entry's to the sky vip like football or that a hav entered about for months on a lot of things dn never heard anything bk ever

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Don’t no what ma balance is

Posted by a Superuser, not a Sky employee. Find out more

A persons odd of winning something is very slim if you consider the number of customers Sky have between mobile, tv and broadband customers. I've been selected in the past for some of the kids books where they have c amount to give away (obviously meaning chances of winning the ballot was higher due to them having more to give away than a handful of tickets to an event).

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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