Discussion topic: Bill received 5 months after leaving
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 30 Jan 2025 08:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Bill received 5 months after leaving
I've just received a bill for £93.50 5 months after leaving Sky. All equipment has been returned, account closed and all bills settled.
I haven't had anything else from Sky since I closed the account not have I heard anything from them.
I've tried calling the numbers provided, but unless I pay the bill, I can't get through to speak to anyone!
I'm not paying a bill that isn't valid just to speak to someone about the bill in question. There's got to be another way to actually speak to someone?
The chat is useless too, they say on there I have to pay to speak to someone, which is an absolute joke.
Any help or advice would be gratefully received!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 30 Jan 2025 08:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Bill received 5 months after leaving
@AngryExCustomer On the bill what are the charges for? It will, show any dates/periods etc
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jan 2025 08:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Bill received 5 months after leaving
It says they're restricting my services. Logged on and it says its for TV package for January!
Message posted on 30 Jan 2025 08:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Bill received 5 months after leaving
Which service(s) did you cancel?
How did you cancel?
Did Sky send you an email acknowledging the cancellation?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page