0

Discussion topic: Bill paid but won't re instate sky

Reply
This message was authored by: Jim184

Bill paid but won't re instate sky

Cannot re instate sky 

Paid Bill but will not let me re instate sky 

Reply

All Replies

This message was authored by: Daniel0210

Re: Bill paid but won't re instate sky

Posted by a Superuser, not a Sky employee. Find out more

@Jim184 
Sky won’t reinstate services until you’ve paid what they believe you owe and you’ve also set up a new continuous payment method.

Any calls to Sky will only prompt you to make a full payment.

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

 

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Reply