Discussion topic: Bill paid but services restricted

This message was authored by: Charleyp03 · ‎27 Dec 2024

I have paid my bill but it says my account is still restricted

This message was authored by: PandJ2020 · ‎27 Dec 2024

Were your services restricted when you paid? When did you pay? Have you set up a recurring payment method?

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Charleyp03 · ‎27 Dec 2024

Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted

This message was authored by: MarkGoldsmith · ‎27 Dec 2024

@Charleyp03 wrote:
Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted

Have you rebooted your Sky TV device?

Sky Stream, Sky Glass Air and Sky Broadband customer

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