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Discussion topic: Bill paid but services restricted

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This message was authored by Charleyp03 This message was authored by: Charleyp03

Bill paid but services restricted

I have paid my bill but it says my account is still restricted 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Bill paid but services restricted

Posted by a Superuser, not a Sky employee. Find out more

Were your services restricted when you paid?  When did you pay?  Have you set up a recurring payment method?

I am just another Sky customer and my views are my own
Charleyp03
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This message was authored by Charleyp03 This message was authored by: Charleyp03

Re: Bill paid but services restricted

 Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Bill paid but services restricted

Posted by a Superuser, not a Sky employee. Find out more

@Charleyp03 wrote:

 Yes set up standing order and paid on Monday and My tv account and WiFi but WiFi is back on tv still saying it's restricted 


Have you rebooted your Sky TV device?

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