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Discussion topic: Bill increase

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This message was authored by Drew9 This message was authored by: Drew9

Bill increase

Why has my bill increased from £65.50 to £76.50?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

As customers here, we can't see your bills. But you can. Compare your most recent bill with a previous one and you'll see where the increase comes from.

This message was authored by caesarome This message was authored by: caesarome

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@Drew9 

An increase like that is usually due to a discount that had ending or is ending.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill increase

Posted by a Superuser, not a Sky employee. Find out more

@Drew9 
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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