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Discussion topic: Compensation for joining Sky

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This message was authored by KayJay1 This message was authored by: KayJay1

Compensation for joining Sky

I was told at the time of joining Sky that if I joined Sky then I will be paid for any contract cancellation fees from my last supplier. 

 

What's the process for providing this information and receving the compensation for this cancellation. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Compensation for joining Sky

Posted by a Superuser, not a Sky employee. Find out more

@KayJay1 

This link explains what you need to do:

 

https://www.sky.com/help/articles/switching-credit-offer


You must provide a copy of the bill from your previous supplier where you have been charged an early termination fee and a copy of a statment showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Compensation for joining Sky

Posted by a Superuser, not a Sky employee. Find out more

@KayJay1 wrote:

I will be paid for any contract cancellation fees from my last supplier. 


@KayJay1 

It's not 'any' cancellation fees. It's a maximum of £100 for TV and a maximum of £100 for broadband.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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