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Discussion topic: Bill date

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This message was authored by Mouse4 This message was authored by: Mouse4

Bill date

Hi i need to change my billing date please they have tried to take the money but I don't get paid till 25th of this month was wondering if could change date to that one

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Bill date

Posted by a Superuser, not a Sky employee. Find out more

@Mouse4 You won't be able to change this months billing date as your bill is currently due(based on you saying Sky are trying to take money), any change in date would only take affect from your next bill.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Bill date

Posted by a Superuser, not a Sky employee. Find out more

Assuming this is Direct Debit then they will reattempt after 10 days.  If that payment fails then your services will be restricted and you will incur a late payment fee.

 

Do not be tempted to make a manual payment before this automated reattempt as this will be credited against next month's bill.

I am just another Sky customer and my views are my own
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