17 Jun 2023 11:44 AM
I paid 191.05 off my bill yesterday and set up my direct debit details you have now restricted my channels and are asking me for Junes payment when it's not due until 28th of June?
17 Jun 2023 11:50 AM
Posted by a Superuser, not a Sky employee. Find out moreThat's likely to be because you paid your last bill more than 2 weeks late.
17 Jun 2023 12:00 PM
Posted by a Superuser, not a Sky employee. Find out moreFirstly, we are customers here like yourself. Before Sky reinstate your services you will have to pay what you still owe and also set up a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well. Once your full payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant (it also takes longer at a weekend when banks are closed).
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