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Discussion topic: Need pre paid labels to return sky equipment

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This message was authored by Maripossa This message was authored by: Maripossa

Need pre paid labels to return sky equipment

I need pre -paid  labels to return equipment.

 


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This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Maripossathe spam filter eat my post I will try again. You can print a label from the link.

If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

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This message was authored by bob1234 This message was authored by: bob1234

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Maripossa If you are asked to return Sky equipment then all the information you need is in this link including how to print a prepaid label.
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

This message was authored by oldfella This message was authored by: oldfella

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Maripossa wrote:

I need pre -paid  labels to return equipment.

 


Hi @Maripossa Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Assume you have been asked to return your Q equipment.

https://www.sky.com/help/articles/return-tv-broadband 

This message was authored by lettice This message was authored by: lettice

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

You can print off your own return labels and use your own packaging to return Sky equipment.
You can also get your labels printed at your local post office, if you do not easily have access to a printer.


All detailed in the Sky this Sky help article;
Return Sky TV or Sky Broadband equipment | Sky Help | Sky.com

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Maripossathe spam filter eat my post I will try again. You can print a label from the link.

If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

This message was authored by Haralambous This message was authored by: Haralambous

Re: Need pre paid labels to return sky equipment

I need returns label to return a sky, Internet free screen in box

This message was authored by Mark39 This message was authored by: Mark39

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Haralambous wrote:

I need returns label to return a sky, Internet free screen in box


Did you not see the previous posts?

This message was authored by Pegi This message was authored by: Pegi

Re: Need pre paid labels to return sky equipment

Can I please have a returns label to return my old hub please

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Pegi  See the link in post 5

 

edit: the appropriate post has been marked as the answer

 

cc @GD1 @Daniel0210 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Pegi 

Please see the answer provided earlier in this thread. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Pegi  Please read the replies above your post. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by C+A+M This message was authored by: C+A+M

Re: Need pre paid labels to return sky equipment

I need you to send returns label so I can send old equipment back to you. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@C+A+M wrote:

I need you to send returns label so I can send old equipment back to you. 


Please read the previous answers,

This message was authored by skywehyn This message was authored by: skywehyn

Re: Need pre paid labels to return sky equipment

I need to return my old sky hub

This message was authored by caesarome This message was authored by: caesarome

Re: Need pre paid labels to return sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@skywehyn 

Sky usually sends packaging out near the end of the cancellation notice period if you have cancelled of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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