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This discussion topic has been answered Discussion topic: Bill Reinstatement

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This message was authored by: laureneastxn

Bill Reinstatement

Hello,

has anyone managed to get in contact with someone to arrange a "promise to pay" on another date and had their account reinstated? 
payment from work date changed this month which led to my account being restricted and need it to work from home! 


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This message was authored by: Mark39 Answer

Re: Bill Reinstatement

Posted by a Superuser, not a Sky employee. Find out more

Unfortunately Sky won't agree to a promise to pay.

 

It's an automated system, and once your services are restricted, the only way to reinstate them is to pay the amount outstanding and re-setup your direct debit or monthly card payment.

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This message was authored by: Mark39 Answer

Re: Bill Reinstatement

Posted by a Superuser, not a Sky employee. Find out more

Unfortunately Sky won't agree to a promise to pay.

 

It's an automated system, and once your services are restricted, the only way to reinstate them is to pay the amount outstanding and re-setup your direct debit or monthly card payment.

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This message was authored by: laureneastxn

Re: Bill Reinstatement

Thank you very much 

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