Discussion topic: Best Time to Call for a UK Call Centre

This message was authored by: MightyQuinn · ‎24 Jul 2023

Minimum term ending, I have always received better contract discounts from our scottish cousins.

In the good old days, a Diamond VIP used to get a benefit of guaranteed UK call centre, but I believe those days have sadly gone.

Anyway, does anybody know the best time to call. I fully understand that I am clutching at straws, and I can only expect a take it or leave it deal from overseas with no wriggle room.

This message was authored by: GD1 · ‎24 Jul 2023

@MightyQuinn Where you call gets directed will always depend on call queues, no guarantee of getting through to a UK call centre.

You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: caesarome · ‎24 Jul 2023

Apparenty quieter times are 7am or after 9pm, it will be a case if luck of the draw who get through to. I don't think there will ever be a best time to call to speak to them about this.

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Discussion topic: Best Time to Call for a UK Call Centre

Best Time to Call for a UK Call Centre

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