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Discussion topic: Bill

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This message was authored by Jembob182 This message was authored by: Jembob182

Bill

I have been charged almost double on my second recent bill, 

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This message was authored by caesarome This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here so checks the dates you have been changed at the chances are they cover two months:

 

https://www.sky.com/help/articles/understanding-my-bills


So have you checked your future bills to see what they show:


https://www.sky.com/manage/bill/future

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Jembob182
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This message was authored by Jembob182 This message was authored by: Jembob182

Re: Bill

This wasn't a first few bills my bill was meant to be £60 I was charged £112. But still charged £50 for this month. So I need to be returned some money.

This message was authored by Mark39 This message was authored by: Mark39

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

Can you post an image if your bill, not including any personal, details like your Sky account number.

 

Sky won't return funds legitimately charged.

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