This discussion topic has been answered Discussion topic: Been over charged
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Message posted on 28 Aug 2025 07:46 AM
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So my original bill of £38 has been taken out today but I changed my plan yesterday so it should of been £22 taken out. Will I get some money back and haven't received a email from SKY about this. Bit worried as quite bit of money
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Message posted on 28 Aug 2025 08:35 AM
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Upcoming bills are estimates which may not yet have talen account of yesterday'schamges. Keep an eye on them. Your next actual bill will be generated two weeks before the next payment is due.
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Message posted on 28 Aug 2025 07:50 AM
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Re: Been over charged
The bill taken out today was generated two weeks ago, so before any changesyou've made. Any overpayment will be refunded in your next bill.
Message posted on 28 Aug 2025 07:53 AM
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Re: Been over charged
I looked at my upcoming mobile bills and it still says £38 Will be taken? Will this update itself?
Message posted on 28 Aug 2025 08:35 AM
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Upcoming bills are estimates which may not yet have talen account of yesterday'schamges. Keep an eye on them. Your next actual bill will be generated two weeks before the next payment is due.
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