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This message was authored by: Liam145

Been over charged

So my original bill of £38 has been taken out today but I changed my plan yesterday so it should of been £22 taken out. Will I get some money back and haven't received a email from SKY about this. Bit worried as quite bit of money 


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This message was authored by: Mark39 Answer

Re: Been over charged

Posted by a Superuser, not a Sky employee. Find out more

Upcoming bills are estimates which may not yet have talen account of yesterday'schamges. Keep an eye on them.  Your next actual bill will be generated two weeks before the next payment is due. 

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This message was authored by: Mark39

Re: Been over charged

Posted by a Superuser, not a Sky employee. Find out more

The bill taken out today was generated two weeks ago, so before any changesyou've made. Any overpayment will be refunded in your next bill.

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This message was authored by: Liam145

Re: Been over charged

I looked at my upcoming mobile bills and it still says £38 Will be taken? Will this update itself? 

This message was authored by: Mark39 Answer

Re: Been over charged

Posted by a Superuser, not a Sky employee. Find out more

Upcoming bills are estimates which may not yet have talen account of yesterday'schamges. Keep an eye on them.  Your next actual bill will be generated two weeks before the next payment is due. 

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