Been 6 weeks and no refund

[Bluesky999]

Waiting 6 weeks for a refund that you owe me, promised different dates and the last being the 22nd September. I want my money back or I will charge it back on my credit card and report you to trading standards. I will raise a complaint on finanical ombudsman too as I know they fine you £100's for each complaint made. Either return my £40.65 today or I will go ahead and charge it back.

[MightyQuinn]

Hi @Bluesky999   I'm afraid that you are not talking to Sky, just other customers. Please see Welcome below for information about this community.

[caesarome]

@Bluesky999 

As we are only customers on here if they have not refunded you the credit on your account then the next step is to put in a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

[PandJ2020]

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@Bluesky999 wrote:

 I will raise a complaint on finanical ombudsman

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As an aside you can't do this until you've logged a complaint with Sky and they've either issued a deadlock letter or 8 weeks has elapsed.

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I will charge it back on my credit card

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I found credit card companies fairly reluctant to charge back under such circumstances.  I tried recently for a purchase and it was rejected if less than the s75 amount.

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return my £40.65 today

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Refunds take 3-5 working days to process once initiated.  You won't get it today...

p.s. This is a customer-led help forum - you are not contacting Sky here