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Discussion topic: Bank details won’t load

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Avatar for Jo327
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This message was authored by: Jo327

Message posted on ‎23 Nov 2025 08:51 PM

Bank details won’t load

Hello I am trying to pay my Sky mobile. I put my details in and it won't load any further pages to continue my payment so I am unable to pay my bill

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎23 Nov 2025 08:56 PM

Re: Bank details won’t load

Posted by a Superuser, not a Sky employee. Find out more

@Jo327 

Why are you making what appears to be an unnecessary manual payment? You should have a direct debit or continuous card payment method set up as per the T's and C's you agreed to, 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎23 Nov 2025 10:02 PM

Re: Bank details won’t load

Posted by a Superuser, not a Sky employee. Find out more

@Jo327 

When you placed your order you would have provided payment details so Sky will take the funds from you automatically so you do not and should not need to make manual payments.

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