Discussion topic: I did not make this account
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Message posted on 23 Nov 2025 08:10 PM
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I did not make this account
So, I received an email yesterday asking to verify the account that was made. I thought nothing off it and ignored it. Then, I began to receive more emails, informing me that a device was on the way.
I cannot call anybody from this company as I do not reside within the country or region.
How do I cancel this account or at least get it so the person that has requested this device and product is fully responsible and received the communications for it.
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All Replies
Message posted on 23 Nov 2025 08:31 PM
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Re: I did not make this account
Where abouts do you live ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 23 Nov 2025 08:33 PM
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Re: I did not make this account
Canada.
Message posted on 23 Nov 2025 08:39 PM - last edited: 23 Nov 2025 08:42 PM
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Re: I did not make this account
Hi @Ididntsignup It definitely sounds like scammers and identity theft. Is it your name or has somebody simply put in the wrong email address. Has somebody hacked into your email address?
Message posted on 23 Nov 2025 08:55 PM
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Re: I did not make this account
@Ididntsignup wrote:
Canada.
It would be unusual for a scammer to set up such an account because they cannot have devices delivered anywhere but the UK and Republic of Ireland.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 Nov 2025 10:01 PM
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Re: I did not make this account
@Ididntsignup wrote:
Canada.
So the next question is, what has brought you to this Sky website in the UK so what account has been set up and where ?
If someone has helped you then please click on the LIKES button in their post.
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