Had problems over lastt eight month with broadband. Dropping out going off for periods . Having to constantly reset router and sky boxes Back and forward with phone calls to sky , being fobbed off !! . Engineers come out no improvement . They say its old type of cables outside property . Openreach no help , not willing to look at problem .
Then have one guy out . Goes thro whole system . Changes router and sky Q box and cables . Also went thro motions of getting openreach involved . Sky to get back to arrange their visit .
Ha,ha still waiting !!
With problems and inconvenience Sky kindly gave sport and movies free for short period . Also told I would recieve credit on next two bills ? Then when bill is due I get informed that bill hasn't been payed !! Yet on TV screen in sky billing section shows there's nothing due ??
Also direct debit for tv and b b keeps being cancelled ?? But mobile direct debit has no probs . Sky getting a joke now . When you try to contact your thro to offshore centre all the time . Lot of time these people don't understand the issues .
Now I cannot contact sky direct as they say my payment details need updated ????
So so annoyed........
