2

This discussion topic has been answered Discussion topic: BT Early exit charges

Reply
This message was authored by: Claire_NQY

BT Early exit charges

When i signed up to sky there was an offer on whereby they would pay any early exit fees fees from a previous provider. How do i go about getting this done as BT have charged me £80.00 to exit early. Has anyone gor any experience of this themselves. Thank you 


Best Answers
This message was authored by: SKY1992bf Answer

Re: BT Early exit charges

Posted by a Superuser, not a Sky employee. Find out more

@Claire_NQY Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: SKY1992bf Answer

Re: BT Early exit charges

Posted by a Superuser, not a Sky employee. Find out more

@Claire_NQY Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Avatar for Claire_NQY
Level 0 icon
Topic Author
This message was authored by: Claire_NQY

Re: BT Early exit charges

perfect thank you I think i am now outside the 90 days i didnt realise this. 

Reply
Answered - Go to Answer