This discussion topic has been answered Discussion topic: BT Early exit charges
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Message posted on 18 Sep 2026 03:36 PM
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When i signed up to sky there was an offer on whereby they would pay any early exit fees fees from a previous provider. How do i go about getting this done as BT have charged me £80.00 to exit early. Has anyone gor any experience of this themselves. Thank you
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Message posted on 18 Sep 2026 03:37 PM
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@Claire_NQY Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit
https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014
Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
Note you must apply within 90 days of your sky service activation date
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Message posted on 18 Sep 2026 03:37 PM
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@Claire_NQY Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit
https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014
Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
Note you must apply within 90 days of your sky service activation date
Message posted on 18 Sep 2026 03:41 PM
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Re: BT Early exit charges
perfect thank you I think i am now outside the 90 days i didnt realise this.
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