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This discussion topic has been answered Discussion topic: Advice please xx

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This message was authored by: mjtemple

Advice please xx

Hi Guys,  So my contract due to end at the beginning of next month. My contract says set monthly fee which it has been up untill my latest middle of august which is almost £20 more than it should be?

I don't understand..

Many thanks xx


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This message was authored by: PandJ2020 Answer

Re: Advice please xx

Posted by a Superuser, not a Sky employee. Find out more

Your contract doesn't end until you cancel it.

 

Once your minimum term has expired then discounts simply disappear.

 

You can try and negotiate a new deal with Sky or give notice to cancel.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Advice please xx

Posted by a Superuser, not a Sky employee. Find out more

Your contract doesn't end until you cancel it.

 

Once your minimum term has expired then discounts simply disappear.

 

You can try and negotiate a new deal with Sky or give notice to cancel.

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

This message was authored by: MarkGoldsmith

Re: Advice please xx

Posted by a Superuser, not a Sky employee. Find out more

@mjtemple wrote:

Hi Guys,  So my contract due to end at the beginning of next month. My contract says set monthly fee which it has been up untill my latest middle of august which is almost £20 more than it should be?

I don't understand..

Many thanks xx


Sky bill for a month in advance, so if your in contract discounts end early September and your billing period is mid August to mid ember you would see part of the rise in your August bill and the full rise in your September bill.

Sky Stream and Sky Broadband customer

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This message was authored by: mjtemple

Re: Advice please xx

Thank you very much understand now xx

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