Add another name to my monthly bill

[aisehi]

Hi, I have started using Sky Broadband and want to get my wife's name also added to the bills. How can I do that?

[caesarome]

It is not possible to have another name added to a Sky bill as it can only be on the name of the account holder.

[aisehi]

I used Sky bb back in 2020-2021 and was able to add an extra name by calling to customer care. But now, these chatbots don't provide any customer care numbers so thought of checking if the process has changed.

[Mark39]

@aisehi bills are addressed to the accountholder and there can only be a single accountholder. Sky don't allow joint accountholders.

[caesarome]

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@aisehi wrote:

I used Sky bb back in 2020-2021 and was able to add an extra name by calling to customer care. 

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You can have someone added to your account that they can call Sky for you as they can do most things apart from cancelling.

[Daniel0210 · Accepted solution]

@aisehi 

You can add your wife in order for her to speak to Sky on your behalf providing she passes the security question / knows the telephone password but can't be named on the bill. She won't be able to cancel any part of your subscription though.

[GL65barwell]

Thank you, any idea how I go about adding my wife's name then please.  Even if it's only to allow her to speak to Sky on the telephone.   Many thanks, greatly appreciated.

[Mark39]

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@GL65barwell wrote:

Thank you, any idea how I go about adding my wife's name then please.  Even if it's only to allow her to speak to Sky on the telephone.   Many thanks, greatly appreciated.

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If you have a telephone password, simply tell her what it is. She'll then be able to do most things on your behalf. She won't be able to cancel, however.

If you don't have a telephone password, give Sky a call to set one up.