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Discussion topic: Account

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This message was authored by: Indy1

Account

Why have i not received a full discount on my account as promised in a telephone call to sky new contract 47.50 but extra discount bringing it down to 27.00 this is not showing on invoice paying 47.50

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This message was authored by: Daniel0210

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@Indy1 

Have you checked future bills? Do they reflect the amount you are expecting? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: ProbsSteph

Re: Account

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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