@Karen447 wrote:
I spent 4 hours, YES 4 hours, communicating with Sky ( check my account) regarding you overcharging me for my package from April to July 2026.
you finally agreed to the error and informed me that the refund would be reflected in my account. It is not and no credit has been given. Can you please check and refund immediately
many thanks
Karen Connolly
No, we can't do what you're requesting as we are customers like you, you're not contacting Sky customer services. https://helpforum.sky.com/t5/Members/ct-p/members
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
