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Discussion topic: Account

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Avatar for Liz1998
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This message was authored by: Liz1998

Message posted on ‎20 Oct 2025 12:36 PM

Account

I want to speak to an agent not a bot
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Superuser
This message was authored by: Daniel0210

Message posted on ‎20 Oct 2025 12:39 PM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@Liz1998 
All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: PandJ2020

Message posted on ‎20 Oct 2025 01:29 PM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

...or explain the nature of your query here, we may be able to advise.

I am just another Sky customer and my views are my own even if you don't like the answers
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