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Discussion topic: Account locked
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This message was authored by: Paulthejoiner
Message posted on 18 Apr 2025 11:55 AM
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Account locked
Any help I've been locked out of sky now since Christmas and despite calling many time have had no success getting back in to manage my account.
last week I spend 2 hours on the phone spoke to 8 different people, IDM team raised a complaint and said it would be resolved in 3 days however 5 days later it's still not fixed.
I am running out of options & patience now any advice help gratefully received before I escalate further !!!!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Apr 2025 12:00 PM
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Re: Account locked
When you say you have been locked out of your account what onscreen message do you see when trying to access it ?
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If someone has helped you then please click on the LIKES button in their post.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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