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Discussion topic: Account locked

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This message was authored by: Paulthejoiner

Account locked

Any help I've been locked out of sky now since Christmas and despite calling many time have had no success getting back in to manage my account.

 

last week I spend 2 hours on the phone spoke to 8 different people, IDM team raised a complaint and said it would be resolved in 3 days however 5 days later it's still not fixed.

 

I am running out of options & patience now any advice help gratefully received before I escalate further !!!!

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This message was authored by: caesarome

Re: Account locked

Posted by a Superuser, not a Sky employee. Find out more

@Paulthejoiner 

When you say you have been locked out of your account what onscreen message do you see when trying to access it ?

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