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Account locked

Paulthejoiner
Level 0

Account locked

Any help I've been locked out of sky now since Christmas and despite calling many time have had no success getting back in to manage my account.

 

last week I spend 2 hours on the phone spoke to 8 different people, IDM team raised a complaint and said it would be resolved in 3 days however 5 days later it's still not fixed.

 

I am running out of options & patience now any advice help gratefully received before I escalate further !!!!

1 REPLY 1
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caesarome
Level 16

Re: Account locked

@Paulthejoiner 

When you say you have been locked out of your account what onscreen message do you see when trying to access it ?

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