0

Discussion topic: Account holder now in care home

Reply
Avatar for Aksel
Level 1 icon
What's this?
This message was authored by: Aksel

Message posted on ‎20 Oct 2025 12:52 PM

Account holder now in care home

my in laws are now in a care home my mother in law was the account holder but has dementia 

I am trying to sort out their affairs but cannot cancel the sky account 

Report post
Post 1 of 2
44 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎20 Oct 2025 12:57 PM

Re: Account holder now in care home

Posted by a Superuser, not a Sky employee. Find out more

@Aksel 

Do you have Power of Attorney?  Also see this link

 https://www.sky.com/help/articles/third-party-assistance

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 2
40 Views
0 Likes
Reply
Reply