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Discussion topic: Account credit
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This message was authored by: Dannydot
Message posted on 09 Jan 2026 05:09 PM
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Account credit
I have £57 in account credit and i won't be using sky anymore how do i get the account credit into my bank account?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jan 2026 05:16 PM
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Re: Account credit
You will have to contact Sky about this so the number might be visible at the end of the help flow:
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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