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Discussion topic: Account credit
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This message was authored by: Olivia66
Message posted on 11 Aug 2025 02:52 PM
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Account credit
I received an automatic delay repay credit refund to my account after my broadband installation was delayed by almost two months. I have not cancelled my account and I am a continued customer, but I would like this credit refunded to my payment account. Any advice on how to do this would be much appreciated, thank you.
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This message was authored by: daveNOS
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Aug 2025 03:08 PM
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Re: Account credit
@Olivia66 You will have to call Sky to request the compensation be paid in to your bank account.
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