Account credit

[JJ57]

Once the contract is finished and equipment returned will I receive my account credit back?

[PandJ2020]

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@JJ57 wrote:
Once the contract is finished and equipment returned will I receive my account credit back?

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Contract's don't 'finish' unless you explicitly cancel them.

Once you've cancelled and returned any hardware then the credit will usually be returned within 6 weeks.  (But once the credit shows on your account you may wish to chase Sky to process it quicker)

[caesarome · Accepted solution]

@JJ57 

When you see the credit post back on here on what will have been your billing date then we can get you some help to get the credit refunded.